MULTI-DAY TRIP CANCELLATION POLICY
If you are no longer able to join a trip, our cancellation fees are listed below.
Notice given Cancellation Fee
More than 14 days before trip start date $150 (deposit can be used as credit on future trips)
7 - 14 days before trip start date $150 + 25% of trip cost
48hrs - 7 days before trip start date $150 + 50% of trip cost
within 48hrs of trip start date $150 + 75% of trip cost
once trip has started 100% of trip cost
TRACK CLOSURE
In the unlikely event of a track closure due to severe weather or a natural disaster, we will endeavour to provide you with alternative options as follows:
1) Find an alternative trip for the days originally booked (subject to availability)
2) Reschedule the original trip for a future date
3) Provide a refund, less the $150 deposit (can be used as credit on future trips)
COVID 19
Due to the unpredictable nature of this current pandemic the world is facing at present, Kahurangi Guided Walks will refund your trip payment, less the $150 deposit (which can be used as credit on future trips), if the trip is unable to go ahead because of the COVID 19 situation.
If you are no longer able to join a trip, our cancellation fees are listed below.
Notice given Cancellation Fee
More than 14 days before trip start date $150 (deposit can be used as credit on future trips)
7 - 14 days before trip start date $150 + 25% of trip cost
48hrs - 7 days before trip start date $150 + 50% of trip cost
within 48hrs of trip start date $150 + 75% of trip cost
once trip has started 100% of trip cost
TRACK CLOSURE
In the unlikely event of a track closure due to severe weather or a natural disaster, we will endeavour to provide you with alternative options as follows:
1) Find an alternative trip for the days originally booked (subject to availability)
2) Reschedule the original trip for a future date
3) Provide a refund, less the $150 deposit (can be used as credit on future trips)
COVID 19
Due to the unpredictable nature of this current pandemic the world is facing at present, Kahurangi Guided Walks will refund your trip payment, less the $150 deposit (which can be used as credit on future trips), if the trip is unable to go ahead because of the COVID 19 situation.